API for object roles in PD

#1

Hi,

I am working with the PD APIs for escalation policies and schedules.
https://developer.pagerduty.com/api-reference/b3A6Mjc0ODEyNA-list-escalation-policies
https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE4MQ-list-schedules
Specifically, I am interested in finding which users in the business plan have object level observer permissions on any of these entities. I could not find an API that would give me this information.

Is there an API for this ?
Kindly help.

Thanks,
Satyam

#2

Hi Satyam,

The observer level role is a team role. I would recommend using the List Members of a team API call. Your results will list the person’s team “role” (i.e. observer, responder, manager).

Thanks,
Abbott
Technical Support Specialist

#3

Hi Abott,

According to the documentation here: https://support.pagerduty.com/docs/advanced-permissions#object-roles
some users could be given an Object role also for some escalation policies / schedules.
I am looking for an API that would give this information.

Satyam

#4

Hi Satyam,

The roles you mentioned (Observer, Responder, and Manager) are all team level roles. Ex: A user could have a base role of Observer, but a Team role of Manager. If the team includes escalation policies and schedules, it would be listed in the API call I shared with you.

In the results of the API call, you will see the user’s base role as well as their team role.

Thanks,
Abbott
Technical Support Specialist

#5

Hi Abott, Please excuse. I put the wrong link in my last message. I am referring to the object roles here


What would be the API to find the users who have these object roles for some schedule / escalation policy ?

#6

Hi Satyam,

Thanks for clarifying that for me.

We don’t have an API call for retrieving object roles at this time. I can understand why you are looking to access this, and will submit a Feature Request to our product team.

We appreciate you asking for this as it will help our product team as they build for future features.

Cheers,